Microfiber Cleaning Cloth
- To avoid stains: use soft water (low mineral content)
- To avoid scratches: Avoid glass contact with other glass or metal
- To remove stains: use white vinegar
- If available use a stemware rack
- Wash the glass under warm water (use detergent and rinse the glass carefully)
- Glass polishing: Use two polishing cloths, never hold the glass by the base to polish the bowl
- Stem snap: Occurs through mishandling = torque or bend pressure at the stem
- Storage: Avoid glass storage in kitchen cabinets which have strong aromas that translates into glass
- Wash at boiling temperature (to kill bacteria) with odorless soap
- Should be machine washed at min. 170° F/75° C
- Never use fabric softener when rinsing your microfiber polishing cloth (avoids grease film on surface)
Expected Delivery: - (exc. personalised items)
Delivery Information
We aim to deliver within 3 working days within Hong Kong, and 5 working days to Macau. Orders that require engraving will take around 7-10 working days.
Return & Exchange Policy
Requests for returns and exchanges will be reviewed and handled on a case by case basis at the discretion of Town House. To be eligible for return or exchange, the product must be in original, full working condition, be returned with the original packaging and proof of purchase to our flagship stores in Prince’s Building within 7 days.
Sale and promotional items, however, are not eligible for return or exchange.
Town House reserves the right to make the final decision.
Refund & Replacement Policy
We take pride in ensuring that all of our products deliver on their promise, are in working order and are shipped with care.
If your item arrives damaged or in non-working condition, we will issue a full refund or replace it free of charge. Simply email enquiry@townhouse.com.hk with a picture of your damaged item, or bring the item to our flagship stores in Prince’s Building within 7 days of receiving your product, and our team will get back to you with the arrangements.