Town House’s first retail store was opened in 1970 at Ocean Terminal in Tsim Sha Tsui. It primarily sold wooden handicrafts, silverware and home accessories, and was the main retail distributor of Swarovski in Hong Kong.
Today, Town House operates seven retail establishments throughout the city, selling a wide range of premium homeware, tableware, accessories and gift brands to local consumers and tourists.
Our retail philosophy is simple: we treat customers like family. This is why our customers are repeat customers, many of whom have been buying from us for decades. Our staff takes great pride in getting to know our customers and offering them a truly personalised experience.
This community-oriented approach to retail extends even further. Town House is the only retailer of its kind to regularly use its shops for customer appreciation events and to support and showcase the wares of local designers and artists.
As sole distributors for Hong Kong and Macau for our leading brands, we pride ourselves on having built a leading wholesale business which leverages our deep and long term relationships with Hong Kong’s leading retailers, hotels, restaurants and clubs. If you are interested in working with our wholesale team, please get in touch today
Our corporate and in-store events are designed to leave a lasting impression: From our highly popular, unique and interactive Riedel Glass Tasting workshops, which are perfect for team-building, corporate junkets and client entertainment, to designer showcases, wine mixing, glass painting and coffee making sessions, perfect for a fun family experience.
Add a personal touch to your product bought at Town House. Our personalisation service includes options to engrave a hallmarked sterling silver photo frame to commemorate the birth of a child or the engraving of a soon-to-be-married couple’s name on a larger quantity of wine glasses.
In addition, Town House offers a variety of personalisation services such as engraving, sandblasting, silkscreen printing, and laser engraving.
Ensure that your invaluable family heirloom, or your favourite set of silverware are protected and retain their full lustre and value.
Town House offers silver re-plating and restoration services through our silversmiths in Hong Kong (who are a disappearing breed) or by highly skilled silversmith artisans in England or Italy.
Looking for something special for your clients? Look no further than Town House! Town House’s suggested corporate gifts includes but are not limited to:
- Silver or silver plated custom made trophies or presentation awards
- Riedel Crystal, Nachtmann Crystal or Dartington Crystal personalised products with logos
- Engraved silver photo frames and beer tankards
- Silk screened designs on porcelain plates or mugs